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Working Solutions Job Hiring Process 2019 and Career Guide Requirements.
Working solutions sees itself as “the first company to utilize an entire workforce of home-based customer sales and service agents”. The company hires freelance contractor virtual call center agents to provide call center services to clients. They provide sales, technical support, travel and ticketing services, customer service, editing services, and data entry.
If you are interested in working for working solutions, this article will guide you on the hiring process and the job requirements.
- You must be at least 18 years old to be deemed eligible for employment.
- You have to be skilled, educated, and motivated.
- You are required to provide your own computer, phone line, and internet service.
Types of Work-at-Home Positions
Working Solutions hires freelance contractors to work on a project basis at home, as travel consultants, and on data entry.
Virtual call center agents handle incoming and outgoing customer service, sales, marketing research and/or technical support. These positions include:
- Retail sales
- Account support
- Technical assistance
The company additionally seeks bilingual agents and travel agents with knowledge of Apollo, Galileo, Amadeus, Sabre or Worldspan, and company booking experience. In addition, working solutions hires for data entry jobs.
Pay and Benefits
Due to the fact that working solutions hire freelance contractors, there is no guarantee of salary or number of hours per week. The company pays from $9-$30 per hour. However, it is not a guarantee that they pay per hour. Agents who invoice Working Solutions based on their projects’ pay instructions and are paid every two weeks.
An agent who undergoes training after being accepted into a program which could last for days or weeks will receive a stipend. In addition, the company does not offer benefits of any kind because it hires freelance contractors and despite their status as freelance contractors, they are not charged any fees by the company.
The company hires Agents OnDemand in all states in the U.S. and worldwide. However, the number of projects especially for call center jobs for residents outside the U.S. is limited.
Working Solutions Hiring Process
First, you will need to submit an online application through the company’s website, www.workingsolutions.com. You will be required to upload your resume. You will be required to answer a few questions in part one of the assessment at the end of the online application. Multiple choice and written-answer questions will test your knowledge of customer service and also assess your grammar and writing skills.
Once you have submitted your application, you will be able to complete the second part of the assessment. You will be required to call in and record answers regarding customer service situations. After this, your application will be analyzed and you will be notified whether or not you will be considered for job opportunities that match your qualifications.
If there is a match for a job, you will be contacted via email. Note that it can take up to several weeks or months to be matched with a project.
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